Privacy Policy — LeatherFixUp

Last Updated: 6/30/2025

LeatherFixUp, operated as a DBA of AKW GROUP LLC, provides professional mobile leather repair and restoration services in New York, serving Brooklyn, Queens, Manhattan, and Nassau County.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We may collect the following information:

Information you provide

• Name
  
  

• Email address
  
  

• Phone number
  
  

• Service address or location details (for scheduling mobile service)
  
  

• Photos of items you request estimates for
  
  

• Messages submitted via contact forms, SMS, or email
  
  

Automatically collected

• IP address
  
  

• Browser type
  
  

• Device information
  
  

• Cookies (if applicable)
  
  

• Website usage data (via analytics tools)
  
  

2. How We Use Your Information

We use your information to:

• Provide leather repair & restoration services
  
  

• Schedule appointments
  
  

• Send estimates or invoices
  
  

• Respond to messages and questions
  
  

• Improve website performance and user experience
  
  

• Maintain safety and fraud prevention
  
  

• Marketing only with your consent (ex: newsletters)
  
  

We do not sell or rent your personal data to third parties.

3. Sharing Your Information

We may share your data only when necessary:

• With trusted vendors (e.g., scheduling software, secure payment processors)
  
  

• To comply with legal requirements
  
  

• To protect our business, customers, & property
  
  

Vendors are required to safeguard your information.

4. Data Security

We take reasonable steps to secure personal data, including encryption, secure hosting, and restricted access.
However, no method of transmission online is 100% secure.

5. Cookies & Tracking

We may use cookies and analytics tools (like Google Analytics) to improve our website.
You can disable cookies through your browser settings.

6. Your Rights

You may request to:

• Access the personal data we have about you
  
  

• Correct inaccurate information
  
  

• Request deletion of your data (where applicable)
  
  

• Opt-out of marketing communication
  
  

To submit a request: akwgroupllc@gmail.com

7. Third-Party Links

Our website may link to other sites (social media, payment services, etc.).
We are not responsible for the privacy practices of third-party sites.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page.

9. Contact Us

For questions or privacy requests:

LeatherFixUp — DBA of AKW GROUP LLC

📞 (929) 242-5500
📧 akwgroupllc@gmail.com
🌐 https://leatherfixup.com/